I have a number of test platforms which I use, and last week I started one which had been offline for a number of months. It consists of two Hyper-V…

Microsoft makes a lot of their enterprise-grade software available to the IT community as evaluation editions. This allows you to download a fully featured copy of the software and test it within your environment for a period…

This was an annoying little issue I came up against when trying to install .NET Framework 3.5 on a Windows Server 2012 R2 virtual machine. The normal procedure is to…

ipconfig is a command line utility available in all versions of Windows. Designed to be run from the command prompt, it allows the user to get the IP address information…

Pinging Internet connections and network devices can be an extremely useful first step when diagnosing network problems. Windows has a tool called Ping, which, as the title of this post…

What is PowerShell? What exactly is PowerShell? A scripting language? A command line interface? Well both and more, PowerShell is a platform that provides the ability to interface with your…

This was a rather unnerving issue I discovered on a production file server last week, after running HP System Management, the home page shows “No Items.” Not a great situation…

Having regular backups of production file servers is incredibly important, I cannot stress this point enough, check your backups every day. However if you find a server on your network…

Windows 8 & 10 come with a useful built in utility called File History. This feature of Windows automatically backs up the entire contents of all your libraries (both standard and ones…

I’ve talked about upgrades before and the fact that they are part of a Technical Support Professionals job. The other day I was asked to upgrade a web application on…