Category Archives: Blog

Blog: Future Decoded – Preview

FutureDecoded-logo

As you may or may not know, in November I will be attending the technical day of the Microsoft event Future Decoded. Not having attended an event of this type before I’m not sure what to expect, so it’s kind of a step into the unknown, but one I’m extremely excited about. Checking out the agenda for the technical day (see below) and looking through the list of “Technical Deep Dives” I’m thrilled at the prospect.

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Blog: Windows 10 Privacy Settings

There has been a lot of chat on the internet regarding the privacy settings in Windows 10. When you first install and configure Windows 10 the installer will encourage you to choose “Express Settings” which I think most users (including me) will choose. However this will perhaps give Microsoft more information about you than is comfortable. So with this in mind I thought it best to go back and review the privacy setting on my two Windows 10 computers and document what I find.

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Blog: Tech On Holiday – South Devon – Part 2

This is the second part of the Tech On Holiday: South Devon series.

One of the things I wanted to do was to see if a smart phone could replace my digital camera. I have used a Panasonic Lumix FZ45 for the past few years, it’s a great device if a little bulky, so if my Lumix 930 is good enough to replace it full time when on the road then I may consider it. This test will be ongoing over a number of months, but here is the first comparison.

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Blog: Upgrades

Upgrades – Backup, Perform, Test!

As a Technical Support Professional upgrades are part of the job, there is no getting out of them. Some are simple, others require a huge amount of planning, preparation and out of hours work. However it can be one of the most rewarding parts of the job. Continue reading

Blog: TechSupportPro Diaries-Damaged 2850

In this series of posts I  detail my day to day work as a Technical Support Professional.

Damaged 2850

Back before the Christmas holidays I was asked by a customer if it would be possible to replace their ageing and increasingly unreliable Dell 2850 server with a newer more reliable one, still a 2850 but one which has a know history, and fully tested. Continue reading

Introduction

Welcome to the all new Tech Support Pro site. The aim here is to deliver technical information to both IT professionals and enthusiasts. There will be “tech notes” and “how too’s” along with product evaluations (hardware & software), plus study notes for IT certification.

To get in touch with any of the Tech Support Pros on this site have a look at the “About Us” section.

So, happy reading and glad to have you here

Thanks

techsupportPro – admin